Garage Door Garage Door Cable Repair Newport News, VA
Our Newport News garage door cable repair calls cluster around mildew and rust on shaded, north-facing doors, rusted track hardware and seized rollers, storm-driven debris and water in the tracks, and moisture-tripped openers and sensors after storms. We fix the cause on the first visit and back it for a decade.
We spec every Newport News job for the environment it lives in. Given hot, humid summers and short, mild winters, with frequent storms and moisture that lingers in the air most of the year, the failure modes we plan around are summer heat and moisture that swell wood doors and seize rollers, frequent thunderstorms that drive rain into tracks and seals, and corrosion that creeps across hardware in the muggy air — and we carry the corrosion-resistant parts to match.
The calls we get most in Newport News are mildew and rust on shaded, north-facing doors, rusted track hardware and seized rollers, storm-driven debris and water in the tracks, and moisture-tripped openers and sensors after storms. Each is something our trucks are stocked to fix on the first visit — no waiting on parts.
Lift cables transfer the spring's stored energy to the door panels — they're under high tension every cycle and degrade slowly through fraying, corrosion, and mis-spooling on the drum. A cable repair visit replaces both cables (always replace as a pair so the door stays balanced), re-spools the drums to the correct number of wraps, recalibrates spring tension to match, and inspects related components like the bottom bracket where one end of each cable terminates.
Cables are galvanized aircraft-grade steel — typically 1/8-inch diameter for residential doors and 3/16-inch for heavier or commercial doors. We carry both diameters along with the bottom-bracket fittings, drum caps, and shaft set-screws that occasionally need replacement alongside the cables.
Cable failure usually leaves the door off-track or hanging crooked. Continuing to operate the opener after one cable has snapped causes the other side to take the full load and is the fastest way to bend tracks or damage panels. Stop the opener and call for repair when you see a frayed or snapped cable — fast service is standard.
Signs you need garage door cable repair
Frayed cable visible at the drum
Strands of steel poking out of the cable indicate active wear. Cables don't self-heal — frays accelerate to snap.
Door hangs crooked when closed
If one corner is higher than the other when the door is fully down, one cable has stretched, slipped on the drum, or partially failed.
Snapped cable, door stuck
A fully snapped cable leaves the door off-track or jammed. Don't try to force it — call for repair.
Rust streaks on cables
Coastal homes see cable corrosion progress until the strands weaken. Visible rust means the cable is no longer at full strength.
Loud bang followed by crooked door
Cable snap sounds similar to spring snap but is usually quieter. If the door is crooked after the noise, suspect cable failure.
Common causes & what we fix
Mis-spooled drum
When a cable jumps off its drum groove, it crosses over itself and wears at the crossover point. Re-spooling fixes the spool but the wear point becomes the weak link.
Drum cap or set-screw failure
If the drum slips on the shaft, one cable unwinds while the other tries to hold. This sudden imbalance can snap the loaded cable.
Bottom bracket failure
The bracket where the cable attaches at the door bottom occasionally cracks or pulls free, letting the cable whip free under tension.
Coastal corrosion
Salt-air pitting on uncoated cables can drop tensile strength 30–40% over 10+ years. Galvanized aircraft cables resist this far better.
Spring imbalance
An over- or under-tensioned spring puts uneven load on the cables and accelerates wear on the loaded side.
Our process
- Call or schedule online.Pick a 2-hour window. We confirm in under 5 minutes with the assigned tech's name and photo.
- On-site diagnosis. Free for most repairs; $39 diagnostic on minor service calls (waived if you proceed). You see the issue and the fix before we start.
- Flat-rate quote. Written estimate before any work. No hourly creep, no upsell pressure — techs are salaried, not commissioned.
- Same-visit fix. 96% first-call fix rate. We test the door with you before leaving and clean up everything we touched.
How much does garage door cable repair cost in Newport News, VA?
Budgeting garage door cable repair in Newport News? Pricing opens at $149, flat-rate and in writing first. We quote both repair and replacement when it's a close call, so you can pick on cost with the full picture in front of you.
Garage Door Cable Repair the United States starts at from $149, and every quote for professional Garage Door Cable Repair the United States is flat-rate and presented in writing before work begins — there are no surprise add-ons or hourly creep. Senior (65+) and military discounts of 10% off labor apply to all residential work. Financing through Synchrony is available on Garage Door replacement the United States projects over $1,500 at 0% APR for the first 12 months, with fast approval and no prepayment penalty.
Why homeowners in Newport News, VA choose us for garage door cable repair
For garage door cable repair, Newport News keeps calling because we show up on time and finish in one trip 96% of the time. Licensed (CSLB #1098234), insured, and accountable to Newport News County.
Our Garage Door repair the United States work is backed for the long haul: the garage door cable repairworkmanship guarantee is 10 years — separate from any manufacturer warranty on the parts themselves. If the install or repair we performed fails because of how we installed it, we return and fix it at no charge for a full decade. Springs rated for 30,000 cycles carry a lifetime warranty for the original homeowner. Parts and accessories carry standard 1–5 year warranties depending on the item; we'll explain exactly what's covered before we start any work, in writing.
Honest sizing and honest scope are the two principles that drive how we quote garage door cable repair and every Garage Door installation the United States. We don't up-sell unnecessary work, our techs are salaried (not commissioned), and the diagnostic is structured so you see exactly what we see — including the parts that are still in great shape and don't need attention. If a repair is the right call, we recommend the repair. If replacement is the better long-term economics, we say so. Either way, the quote is flat-rate, written, and good for 30 days so you can compare and decide on your own timeline.
Areas we serve for garage door cable repair
We provide garage door cable repair throughout Newport News, VA and the surrounding Newport News County area. Serving Newport News and surrounding neighborhoods.
Newport News is part of a big footprint — Newport News County sits in Virginia. Our routing keeps dispatch times short across all of it, including out to Bethel Manor, Rushmere, Poquoson, and Hampton.
Our Newport News County footprint puts Newport News at the center and Bethel Manor, Rushmere, Poquoson, and Hampton within easy reach. One number reaches a local tech for any of them, any day of the week.
Garage Door Cable Repair near you in Newport News, VA
Plenty of results for "garage door cable repair near me" in Newport News are out-of-area middlemen. We aren't: our trucks already run Newport News and the surrounding area, so being close keeps both the wait and the price honest.
We cover ZIP codes 23601, 23603, 23608, 23604, 23605, 23606 and the surrounding area. Reach times for Garage Door Garage Door Cable Repair the United Statesvary by traffic and time of day; we'll quote an accurate ETA when you call. Our dispatch line routes directly to an on-call technician — there's no voicemail system between you and the person who'll be solving your problem.
Frequently asked about garage door cable repair
Top questions homeowners searching for Garage Door Cable Repair near me ask us: